Privacy policy

Information we collect

We collect the account information you provide (legal name, email address, mailing address, phone), the license credentials you enter (Virginia DPOR license or card numbers, DHCD identifiers, license type, expiration dates), and the learning activity our platform records (lesson progress, tracked instructional time, knowledge check answers, assessment attempts, scores and certificates).

Why we collect it

Legal name and license credentials are required to issue a valid certificate of completion and, once course approval is in place, to report completions to the regulator. Activity and time records exist to demonstrate that continuing education requirements were actually met.

Sharing

We share completion data with the Virginia regulator when reporting is required for an approved course, and with an employer only when you were enrolled through that employer’s organization account. We do not sell personal information.

Retention

Completion records, time logs, assessment records and certificates are retained for at least five years from the completion date, consistent with continuing education recordkeeping expectations.

Security

Student records are protected by per-account access rules enforced at the database level. Administrative access is limited to authorized Meridian Compliance Group personnel and is recorded in an audit history.

Your choices

You can review and update your profile and credentials at any time from your account. Requests to access or correct your records can be made through meridiancompliancegroup.com.