Terms of use

Accounts

Accounts are personal. You must register under your full legal name and may not share credentials or allow another person to complete coursework on your behalf. Continuing education credit depends on the individual licensee completing the training.

Enrollment and access

Enrollment grants one student access to one course. Access does not expire, but the version of the course, its code cycle and its approval status may change over time.

Academic integrity

Instructional time is measured by server-side tracking with inactivity detection. Attempting to falsify time, automate activity, or share assessment content is grounds for revoking a certificate and closing the account.

Certificates

A certificate is issued only after the required tracked instructional time and a passing assessment score are recorded. Certificates issued while a course is pending approval are marked as non-credit and cannot be used for Virginia license renewal.

Refunds

Refunds for individual self-paced non-credit courses follow our refund policy. Other refund requests, including Virginia continuing education courses, memberships or subscriptions, and employer or group contracts, are reviewed individually by Meridian Compliance Group, LLC. Nothing here limits any rights you have under applicable law.

Limitation of liability

Meridian Academy provides education and recordkeeping. Maintaining an active license, meeting renewal deadlines and submitting required documentation remain the licensee’s responsibility.